Woman says her baggage has been lost for a month after flying with Air Canada AirCanada
from Sudbury on Dec. 21. She had a connecting flight to Phoenix, Arizona after, where she enjoyed a vacation over the holidays.
"After that, we went to the Air Canada customer service booth and just said, 'hey, we got to get home. We have no accommodation sorted out for two days,'" she told blogTO. After landing, she made her way to the baggage carousel and was shocked to discover that only four pieces of luggage came out despite there being 25 people on the flight.
She asked the courier about her missing 40-pound suitcase, to which the man replied that he only had information for two bags at the address, and that she should contact Air Canada.
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