Apple products were renowned for being user-friendly, but that's no longer the case
2:
I want to screenshot something to share online. But of course, instead, I hold it for too long and I keep getting the slider for turning off my phone.I am in a quiet cafe having coffee and accidentally launch a video on the handset. Loud music/speaking begins and I desperately try to stop the video or lower the volume. When that doesn’t work I try to turn off the phone. My thumb dexterity is inadequate and I turn up the volume. I am now the most despised person in the room.
I ask, “May I use Apple Pay?” The cashier says yes. To use Apple Pay, Apple says “Double-click the side button.” But the button on which side? Oh yeah, the left buttons officially are “volume” buttons, not “the side button”, even though they are small buttons, on the side. Also, if you hold the handset flat in your palm, balancing it between thumb and fingers so you don’t drop it, it’s very hard to click, much less double-click just one side. So I double click the top left button then bottom left, and make the ringer volume increase and decrease. I take a screenshot. Feeling like an ancient who cannot manage today’s technology, I ask the young cashier for help because I seldom use Apple Pay and think I am doing it wrong. She takes a screenshot.
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