Wendy Knowler | Why has Discovery been paying cancer claims from medical savings?
"I don't want to spend what is left of my life fighting Discovery…" a desperate stage 4 cancer patient toldWhat's up with Discovery Health and its misallocation of cancer patients' treatment claims?
But many members deplete their MSAs before the end of the year – and in the case of the two cancer patients who contacted me, long before that, thanks to Discovery Health funding their cancer treatments out of them. "All this money should have come out of Louis' cancer benefits, not our savings. We are just so frustrated."Stephen Johnston, head of in-house schemes, apologised for how Jost's claim queries had been handled."This is not the type of administrative burden that we would like to put on any of our members," he said.
Two years ago it was confirmed that Hazel – a Discovery Health member for more than two decades – has stage 4 breast cancer, after being in remission for 24 years. She adds:"My biggest fear is that when my health fails, I will be unable to maintain the level of vigilance required to get my claims allocated correctly."I also don't want to spend what is left of my life fighting Discovery…"
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