People with hearing loss are now finding captions that aren’t limited to their TV screens or streaming devices
People with hearing loss have a new ally in their efforts to navigate the world: Captions that aren’t limited to their television screens and streaming services.
But today’s hearing aids can cost upward of $5,000, often aren’t covered by insurance and don’t work for everyone. The devices also don’t snap audible sound into focus the way glasses immediately correct vision. Instead, hearing aids and cochlear implants require the brain to interpret sound in a new way.
In recent years, smartphone apps like Otter; Google’s Live Transcribe; Ava; InnoCaption, for phone calls; and GalaPro, for live theatre performances, have emerged. Some are aimed at people with hearing loss and use human reviewers to make sure captions are accurate. “It worked a little bit,” said Iacolucci, who lost her hearing nearly two decades ago. After coming home, she would be so tired from trying to follow the conversation that she had to lie down. “It just takes so much energy.” She got a cochlear implant a year ago that has significantly improved her ability to hear, to the point where she can now have one-on-one conversations without captions. They still help in group discussions, she said.
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