What to expect at the hair salon under the 'new normal'

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What to expect at the hair salon under the 'new normal'
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No strolling in without an appointment. Fill in the register. Have temperature taken. Do not touch the magazines.

Welcome to the “new normal” of visiting a hair salon to fix that DIY hair trim that went horribly awry during months of lockdown.

Hair stylist Debra Oosthuizen is used to chatting with clients, welcoming them with a cup of tea and a goodbye hug. Now she can barely see a client’s smile after a hairdo. She used to handle about three clients simultaneously as some use the waiting area. Now she can only see clients by appointment. Oosthuizen said even though business was slow they could not increase prices as many clients were also feeling the economic pinch.Itumeleng Dimapo, who operates in the Pretoria CBD, said life was miserable without her clients.

Barbara Jacobs, the owner of Fabiano Hair in Cape Town, said they were making less than half the usual turnover. In a lighter moment on Tuesday a frequent client came for hair colour because she was afraid that she would scare her doctor.

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