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Generative artificial intelligence, or GenAI, is the talk of the town, with entire industries rethinking their business priorities and goals regarding the emerging technology.According to one Salesforce survey of IT leaders worldwide, the majority of those in South Africa expect GenAI to have a prominent role in their organisations. This is on top of 83% saying the role of AI in their organisations is already well defined.
At a business level, GenAI can be integrated into various workflows. For example, a programmer or software developer can use it to write, update, and maintain code as well as quickly put together all the documentation related to that code such as user manuals. Already, there are local use cases such as law firms using natural language processing tools to provide legal advice to small businesses, and retail brands using chatbots to automate administrative tasks.
The technology has spurred demand for AI specialists and professionals in South Africa over the last year. Employers are on the hunt for AI candidates who are proficient in machine learning, predictive modelling, and programming languages such as Python and SQL.
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