More than 200 firms face penalties and must repay workers after breaches hit 63,000 people.
According to the business department, some 63,000 workers were left "out of pocket" because of the breaches, most of which occurred from 2017-2019.WH Smith was the worst offender, having failed to pay more than £1m to over 17,600 workers.The retailer said it had misinterpreted rules around uniforms, having asked staff to wear specific coloured trousers, skirts and shoes without reimbursing them for it.
The employer and employee or worker may be able to resolve the situation by talking informally about it.
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