WestJet travellers frustrated as IT outage causes delays, redirected flights
“I said, you cannot strand me in Winnipeg for ten days, so I have a booked flight for the 8th but I am here to see about compensation for hotels and meals,” she said.“I live about two hours south of Montreal, so I have got a ways to go.”
A similar experience was had by Winnipegger Raghav Sharma, who says he waited two hours in line to be told he can’t get on a flight. Sharma is trying to get to Toronto so he can get on a connecting flight to see his family in Delhi, India, who he has not seen for five years.Traveller James Grieve was set to travel home to Kelowna after visiting Winnipeg for the week. He says he got bumped and was going to go through Calgary, but then he got an email saying he was going to go through Vancouver. When he arrived at the airport, he was told he would be leaving Tuesday.
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