A total of 1 054 Western Cape Department of Social Development (DSD) social workers, supervisors and managers across the Western Cape have already started using the Social Work Integrated Management System (SWIMS), which is designed to make the administration of cases easier and faster.
In a first for the country, a new app aimed at reducing the time social workers spend on paperwork was launched this week.
A total of 1 054 Western Cape Department of Social Development social workers, supervisors and managers across the Western Cape have already started using the Social Work Integrated Management System , which is designed to make the administration of cases easier and faster.Users can securely capture forms and complete the necessary ‘paperwork’ for the tracking of social service practitioners’ interventions to clients. As of June, 5 698 forms were uploaded to the app and 2 157 cases were opened.
‘This not only holds us accountable to our clients but also allows management to track our progress and identify areas where service delivery may be delayed. Western Cape Minister of Social Development Jaco Londt says the average time to fill in the relevant paper forms for a case of child protection, for example, is about 15 minutes. The SWIMS app cuts this time down to eight minutes.‘That is a seven-minute per case saving. If we multiply that by an average of 60 cases per social worker in a month, that’s 420 minutes being saved per month per social worker.
‘When we multiply that with the number of DSD social workers in the province – 745 – that brings you to 312 900 minutes saved every month for DSD social workers across the province if each one used the app. Social workers thus have more time what they love: focusing on therapeutic interventions.
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