West Michigan woman says service dog was denied at restaurant, adds apology has been made

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West Michigan woman says service dog was denied at restaurant, adds apology has been made
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For Candace Carlisle, her 'Paws With a Cause' dog Denali is a necessity.

GRAND RAPIDS, Mich — For Candace Carlisle, her""I can't pick and choose when I need her," said Carlisle."So she comes with me everywhere I go."

She said she left the restaurant crying, but not before trying to explain the American with Disabilities Act. "It was lack of knowledge, and that they were going to teach their their staff the proper way of doing it," said Carlisle."He was very lost for words when he was talking to me."

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