Did you know your car’s airbag data can tell accident investigators exactly how you were driving at the time you crashed your car?
What speed you were doing in the seconds before impact, how harshly you braked, if at all, even whether you were wearing your seatbelt — all that information can be extracted by means of Crash Data Retrieval tools, thanks to airbag sensors. And that’s very handy for insurance companies.
What got me thinking about these things was a case I dealt with recently. A man I’ll call Dan wrote to me about his motor vehicle claim which was rejected by Iwzye — part of Old Mutual Insure. But Dan was having none of it. “I have been paying my premium every month without interruption since December 2021,” he said.
And I approached Old Mutual Insure to ask a few questions about the role of technology in accident analysis and how the assessors got hold of it. Responding, Old Mutual Insure said it relied on various forms of evidence in assessing accident claims, including video footage, police accident reports, witness statements and event data directly extracted from the incident vehicle.
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