🛡️ Know your rights as a consumer! ECR's Consumer Watchdog, Wendy Knowler, shares daily tips to empower you. Discover this week's Consumer Hacks to avoid costly mistakes. wendyknowler ECRNewsWatch ConsumerRights Empowerment ECRConsumerTips
Have you ever removed the plug from a new appliance and replaced it with one of your own?That’s because by altering a product “contrary to instructions” you give up your Consumer Protection Act right to return faulty goods within 6 months for a refund, replacement or repair.Car tracking - there’s a good chance you’re overpaying
Roger was paying a tracking company R1600 per month to cover five cars, when a competitor quoted him R1050 to cover those cars, with new tracking devices, a better interface and an app.That’s because he was “out of contract” on those vehicles and had just let the debit order run every month without investigating his subscription amount or the product’s technical capability.When it comes to car tracking devices, I am pretty sure many people are paying “top dollar” for relatively old technology.
Many people have inadvertently landed on ticket reselling site Viagogo and paid massively inflated amounts for tickets which, they later learn, are considered by the organisers to be invalid.
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