Wayfinding apps could someday spare workers from getting lost inside mazelike workplaces
Firas Ajam has been a resident physician at Jersey Shore University Medical Center for three years, but he’s still unfamiliar with parts of the 26-acre, 3 million-square-foot campus.
When a patient got sick a few months ago in a unit where Dr. Ajam had never been, he navigated using a Waze-like app on his smartphone. He ran through the hospital listening to the app’s directions and watching the map as it tracked his location, down to about 3 feet, to guide him through the labyrinth of hallways.
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