The customer expressed frustration about the lack of recourse available to him as a BlueSG member, as his membership is linked to his credit card, allowing the company to bill him for any outstanding amount immediately
SINGAPORE: A BlueSG customer has raised concerns regarding what he perceives as an overcharging issue after being billed $650 by the leading electric car-sharing company for damage to the side mirror of a vehicle.
According to Mr Tay, he was involved in a minor accident while driving a BlueSG car a few weeks ago. Although there were no apparent issues with the vehicle, he admitted to being unfamiliar with the new Opel model, causing him to fail to swerve quickly enough and collide with a lorry, damaging the left front side mirror.
Mr Tay expressed frustration about the lack of recourse available to him as a BlueSG member, as his membership is linked to his credit card, allowing the company to bill him for any outstanding amount immediately.
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