Waiters revolt over policy that leaves them in 'debt' if they don't get big tips

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Waiters revolt over policy that leaves them in 'debt' if they don't get big tips
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'Tip debt' means if staff are not given enough gratuity to cover the percentage of gross sales, the amount owed would be taken from tips made in future shifts.

Miller and Carter staff are rebelling over the tips policy Waiters at Miller and Carter have launched a petition to stop the company from taking hundreds of pounds a month from their tips to ‘help pay other staff.’ The steak company has brought in a pay-up policy that forces waiters to share a chunk of their tips with kitchen, bar, and management staff – but not general managers.

In a statement, Unite said: ‘A week ago, 80 per cent of workers at Miller & Carter in both Cardiff restaurants sent a collective grievance to the CEO of Mitchells & Butlers about an unfair tipping policy. ‘Within days, their hours were cut by up to 60 per cent.’ The restaurant chain denies any link between the grievance and its shift of work pattern.

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