While Vodacom only lets you buy eSIMs in-store, several international third-party providers will let you do so via their app or online platform. Here’s how to do it.
While Vodacom only lets subscribers buy eSIMs in-store, several international third-party providers will let you do so via their app or online platform.
While Vodacom previously allowed contract customers to buy eSIMs, this was primarily for wearables that could be linked to the customer’s cellphone number on a smartphone. While existing contract and top-up customers can request an eSIM swap via Vodacom’s contact centre and have its details sent to their email address, prepaid customers have to get their eSIM in-store.
The lack of online purchasing also nullifies one of the major benefits of an eSIM, which is the ability to get connected instantly, anytime, and anywhere you have an Internet connection. “At launch, we wanted to make sure customers receive adequate support through our physical channels,” the spokesperson said.
In addition to creating a user account, Airalo may also require you to submit “Electronically Know Your Customer” details before buying eSIMs in countries requiring them.For this, Airalo requires that you upload a photo of your passport.
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