Home security provider Vivint Smart Home Inc owes rival CPI Security Systems Inc $189.7 million for tricking its customers into moving to Vivint's service, a North Carolina jury decided Friday.The federal jury in Charlotte found Vivint sales representatives unlawfully deceived CPI customers into signing c
Home security provider Vivint Smart Home Inc owes rival CPI Security Systems Inc $189.7 million for tricking its customers into moving to Vivint's service, a North Carolina jury decided Friday.
The jury said Provo, Utah-based Vivint violated federal trademark law, competed unfairly with CPI, interfered with CPI contracts and committed other misconduct. CPI CEO Ken Gill said in a statement that Vivint has been"taking advantage of vulnerable people across the country" for at least 15 years, and that he hopes the verdict will"stop their deception for good."
CPI said its customers would then unknowingly sign"high-priced, multi-year" contracts that Vivint made"impossible for customers to cancel."
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