The move was made in response to the crowds that have flocked to the office in the past two weeks.
SINGAPORE – Motorists in Singapore who have enquiries about Malaysia’s Vehicle Entry Permit must make an appointment before they can visit theMr Ng Poh Heng, the acting manager of Singapore firm MY VEP, which operates the information counter here, told The Straits Times that the move to stop walk-ins was in response to the large crowds that have flocked to the third floor of 186 Woodlands Industrial Park E5 seeking help with their VEP applications.
Mr Ng said the move to make the information counter in Woodlands strictly by appointment only is aimed at freeing up staff, so that they can help with VEP-related enquiries. “People came as early as 6.30am. I would reach the office at about 8.30am, and by then, the queue would already be very long,” Mr Ng said.Mr Ng said those who were turned away were asked to provide their e-mail address to get a link to the new online appointment system when it was up and running. On Aug 29, an e-mail with the link was sent to more than 1,200 people.
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