Virgin Media customers won't be able to cancel for free after the new rules come into effect
Virgin Media has announced that it'll be introducing a price surge based on inflation and prevent people from cancelling their contracts for free.
Additionally, the price rise will be included in any terms and conditions of anything that comes with a customer contract - meaning you won't be able to leave penalty-free within 30 days of receiving notice of a bill increase. The email continues: "As this annual price increase is provided for in your terms, there is no right to cancel given for this price increase from April 2024."
Which? is now urging companies to let customers leave contacts without paying a fee if prices are hiked mid-contract.
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