Victoria patients waited an average 137 minutes — more than two hours — per visit at walk-in clinics in 2022, the second-highest in the country after North Vancouver
Victoria is once again near the top of a national list for the longest wait times at walk-in clinics, according to data from Medimap, which provides wait times online for patients trying to visit a family doctor.“The drastic increase in average wait times at walk-in clinics provides further evidence that healthcare systems across the country are struggling to provide adequate care,” said Thomas Jankowski, CEO of Medimap.
The company was launched in Greater Victoria in 2016 by University of Victoria graduates and founders Blake Adam and Jonathan Clark and now operates in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and Nova Scotia. By comparison, patients in Nova Scotia waited an average of 83 minutes and Saskatchewan patients waited 51 minutes — the longest average wait times across Canada in 2022.
As an alternative to the traditional “fee-for-service” model, the new scheme offers greater compensation and the ability to see patients longer, and fewer pay codes, which means less paperwork. The hope is that by recruiting and retaining more family doctors, the province will reduce pressure on Urgent and Primary Care Centres, walk-in clinics and hospital emergency departments.
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