Don't waste your Black Friday spending money on a new prepaid meter.
If customers don’t update their meter in time they could have to purchase a new meter at a cost of up to R12 000.
On Sunday, Eskom prepaid meters that have not been updated to Key Revision Number 2 will stop accepting electricity tokens and a new meter will need to be installed. This will leave those who haven’t updated without electricity until Eskom arrives with a replacement and a bill that could cost up to R12 000.to update their meter, this only means that prepaid tokens will still include the required Key Change Tokens to upgrade.
Eskom has said that customers can use its Alfred Chatbot to troubleshoot any problems. The utility has also said it has set up community support teams to assist customers this weekend. You can find out where those teams will be on While any tokens purchased before 24th November will continue to provide electricity beyond that date, after that token runs out, customers won’t be able to load new electricity tokens until their meter is either updated or replaced.
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