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Knysna, "once the jewel of the Garden Route", has made headlines over recent months over dead bodies in the water system, a lack of water, a sewage crisis and political back and forth about who is to blame. In December 2023, the municipality opted for a diagnostic assessment to tackle underlying issues, including those self-identified, plaguing the municipality.
The organisations thus proposed more lifestyle audits of councillors, more regular communication between municipal leadership and organisations, a municipal vision to be developed for future growth, and the municipality to enforce its bylaws. The report also recommended that the municipality must “as a matter of urgency” prioritise waste recovery and the provision of integrated waste infrastructure. The municipality rents the Knysna Waste Transfer Station from Transnet.