$340M finance upgrade still working out the kinks
Hundreds of research grants are stuck in processing limbo as the University of Washington continues to grapple with its $340 million implementation of Workday software.
The finance side of the project – officially UW Finance Transformation – ran into problems last summer when a backlog of unpaid supplier invoices hit $90 million. By the end of last month, the team had cut the figure to $43 million, but grant payment troubles continue., processing delays have affected hundreds of grants due to problems with the Workday system. Problems with ongoing funding persist too.
A Workday spokesperson said the company was committed to supporting the University of Washington's project."A significant transition like this requires numerous change management and process considerations to help support success." But the report from Bluecrane also said the switchover plan contained ill-defined priorities, and critical decisions were delayed while management placed too much emphasis on"experts" and"salespeople."that teaching assistants at Canada's McGill University spent Christmas waiting to be paid as the institution struggled with a new Workday HR and payroll system.
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