United Airlines will start allowing economy class passengers with window seats to board first, beginning Oct. 26. The change is expected to speed boarding, eliminating the need for passengers to climb over others to get to their seats.
United Airlines intends to adjust its boarding process to allow economy passengers with window seats to board first. The change is expected to ease boarding and shave two minutes off the process., in an internal memo, says it will start boarding economy class passengers with window seats ahead of those with middle and aisle seats, rather than make them climb over other passengers.. United said boarding times have increased up to two minutes since 2019.
Airlines began adjusting their boarding processes more after they began charging fees for checked bags more than a decade ago, AP said. Those fees encourage passengers to bring carry-on bags, which generally are still free except at low-cost carriers such as Spirit and Frontier. United’s approach – called WILMA, for window, middle and aisle — was tested at several locations and deemed to shave up to two minutes off boarding time.“It spreads people out along the aisle of the airplane so that more people can put their luggage away at the same time. That’s the main thing that speeds up the boarding process,” Steffen said
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