BBC Panorama sent undercover reporter Jacqui Wakefield to work as a receptionist at one of the company's 51 London surgeries.
Jacqui Wakefield was told of a backlog of more than 1,000 documents needing doctors' attention
Physician associates were first introduced by the NHS in 2003, so that doctors could deal with more complex patient needs. Their introduction was based on a US model and has been adopted in various other countries. But in 2007, the then-Labour government changed the rules, allowing larger businesses to buy up practices in England, in an effort to drive competition and innovation.
He said at his own practice, PAs would debrief with him every day, discussing every patient they had seen. He said he was worried to see physician associates at the Operose practice saying they were not receiving the supervision they needed. "They're clearly articulating it, but they're not getting it. And that's a problem."
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Charles Leclerc nicks Azerbaijan F1 GP pole from Pérez and VerstappenCharles Leclerc put his Ferrari on pole position for the Azerbaijan F1 GP ahead of the Red Bulls of Sergio Pérez and Max Verstappen
Read more »
Ex-NHS worker, 92, misdiagnosed with organ failure by GP video callThe woman's son, Michael Gough Cooper, from Chiltington, West Sussex, has now raised a complaint with the Care Quality Commission against the GP at Cowes Medical Centre (pictured).
Read more »
Charles Leclerc nicks Azerbaijan F1 GP pole from Pérez and VerstappenCharles Leclerc put his Ferrari on pole position for the Azerbaijan F1 GP ahead of the Red Bulls of Sergio Pérez and Max Verstappen
Read more »
Virtual GP appointments are a form of 'digital exclusion', NHS chiefs admits🩺🖱️ Health bosses warn the NHS has not yet found the 'right balance' between online and in-person care after the pandemic
Read more »
BBC Breakfast's Naga Munchetty supported by fans as she's shaken by change to fitness routineBBC Breakfast presenter Naga Munchetty took to Twitter to discuss her fitness routine on Sunday
Read more »
Line of Duty star Martin Compston teases return of hit BBC showThe series six finale revealed the identity of the mysterious corrupt officer H
Read more »