Independent report from Motorola Solutions reveals retail workers’ desires for enhanced safety and security measures to help keep them safer at work.
UK retail workers cite increased safety concerns ahead of holiday shopping season as one in four consider quitting their job
Retail workers in the UK are increasingly becoming the victims of violent crime and are concerned for their personal safety during the holiday shopping season, according to Motorola Solutions’. The survey of over 1 000 retail workers sheds further light on the extent to which theft, organised crime and in-store violence are occurring on the country’s high streets.
Market research company YouGov conducted the UK survey in October 2024 to gauge retail workers’ perspectives about safety and workplace security measures. The results show that security technologies – panic buttons that help workers notify colleagues for backup and systems that allow them to quickly connect with supervisors, lock doors and review real-time video of unfolding incidents – make people feel safer at work.
“No one should feel unsafe at work, but our survey reveals retail workers' concerns for their own safety and the safety of shoppers,” said Vivienne Francis, vice-president, Channel Sales EMEA at Motorola Solutions. “The concerns are amplified as we head into the holiday season, when shops are busier, stay open later and may be understaffed.
“Retailers are increasingly seeking durable, high-performance technology solutions that not only aid in loss prevention but also provide critical protection for staff against aggressive or hostile behaviours, enhancing both security and workplace safety,” said Paul Bremner, principal research analyst at Omdia.Motorola Solutions is solving for safer. We build and connect technologies to help protect people, property and places.
Holiday Shopping Season U.K. Retail Worker Safety Report Yougov Vivienne Francis Paul Bremner Omdia
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