UK plans to reimburse scam victims 'fundamentally flawed,' lawmakers say

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UK plans to reimburse scam victims 'fundamentally flawed,' lawmakers say
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Proposals to reimburse hundreds of millions of pounds to scam victims in Britain are 'fundamentally flawed' and are taking too long to come into force, lawmakers said in a report published on Monday.

Woman holds British Pound banknotes in this illustration taken May 30, 2022. REUTERS/Dado Ruvic/Illustration

LONDON, Feb 6 - Proposals to reimburse hundreds of millions of pounds to scam victims in Britain are "fundamentally flawed" and are taking too long to come into force, lawmakers said in a report published on Monday. Banks will have to refund within 48 hours customers tricked into sending money to fraudsters under plans drawn up by watchdog the Payment Systems Regulator So-called "authorised push payment" scams have become Britain's largest type of payment fraud and cost customers 583 million pounds in 2021.

Lawmakers on Britain's powerful Treasury Select Committee criticised the plans and said mandatory reimbursements should begin this year at the latest, and not as late as 2024. The PSR's proposal for Pay.UK - which operates Britain's faster payments system - to handle reimbursements would lead to "inherent conflict of interest" as it is guaranteed by the financial services industry, the committee added.

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