Through the effort, the CEO experienced many common Uber driver complaints, including harassment from riders, anxiety over maintaining a high rating, and a frustrating sign-up process.
CEO Dara Khosrowshahi took the idea to a whole new level when he literally took the wheel and became one of his company’s drivers for several months. It began as an effort to understand the experiences of drivers during the pandemic, but the experiment eventually forced Khosrowshahi to “reexamine every single assumption that we’ve made.”
“I think that the industry as a whole, to some extent, has taken drivers for granted,” Khosrowshahi said in anpublished Friday. Since Uber was founded in 2009, its goal was to offer passengers a seamless riding experience, according to Khosrowshahi, who succeeded Uber cofounder Travis Kalanick as CEO in 2017, even if sometimes that goal came at the expense of drivers.Uber CEO Dara Khosrowshahi on the trading floor at the New York Stock Exchange .
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Ex-Google CEO Eric Schmidt warns pausing ChatGPT-like AI will benefit ChinaEric Schmidt, the former CEO of Google, has spoken out against the six-month ban on AI development that some tech celebrities and business executives demanded earlier.
Read more »
Polestar 3 And 4 To Launch Within 9 Months Of Each Other Due To Volvo Platform Delays | CarscoopsPolestar 3 And 4 To Launch Within 9 Months Of Each Other Due To Volvo Platform Delays | Carscoops carscoops
Read more »
How a startup CEO was accused of $175M fraud while denying she made up her successNEW YORK — When JPMorgan Chase announced two years ago that it would purchase Frank, a startup college financial planning company for students, the global banking giant said that by acquiring the apparently popular platform for $175 million it hoped to strengthen its relationship with millions of young people.
Read more »
How a startup CEO was accused of $175M fraud while denying she made up her successThe Department of Justice filed criminal fraud charges against Charlie Javice, the founder of Frank, a startup college financial planning company for students. They allege she 'engaged in a brazen scheme' when she sold her company to JPMorgan Chase.
Read more »
WSJ News Exclusive | Google CEO on AI, the Future of Search, Efficiency and Battling MicrosoftGoogle CEO Sundar Pichai talks to The Wall Street Journal at a pivotal time for the tech company
Read more »
Paxful CEO Addresses Peer-to-Peer Bitcoin Exchange Suspending Its OperationsPaxful, the peer-to-peer (P2P) platform for trading bitcoin (BTC), is suspending its marketplace and is unsure whether operations will resume. Paxful CEO Ray Youssef joins 'All About Bitcoin' to break down the reasons behind the pause and shares his outlook on lingering regulatory headwinds in the U.S.
Read more »