E-hailing taxi company Uber has landed itself in hot water after leaked documents suggest unethical practices, including knowingly putting its South African drivers at risk:
that were leaked to the Guardian, and includes emails, iMessages and WhatsApp exchanges between the company’s most senior executives, as well as memos, presentations, notebooks, briefing papers and invoices. The documents span over a period of four years between 2013 and 2017.
“the ethically questionable practices that fuelled the company’s transformation into one of Silicon Valley’s most famous exports”It started with Uber seemingly lobbying for drivers’ safety as they argued that the South African government ““, but two years later they themselves implemented cash payments for their own service. Furthermore, data shows that Uber was well aware that cash payments would put their drivers at risk of being robbed.
Documents within the Uber Files indicate that Uber started to turn a profit surpisingly quickly in South Africa – profits that were helped along by the company’s disregard for its drivers safety. Uber also got rid of most subsidies for drivers in South Africa by the end of 2015 after initially offering cash incentives for drivers to sign up.Competition Commission said in 2020 that Uber had withdrawn incentives it had offered drivers when it entered the South African market
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