Uber Eats glitch leaves Berwyn shop owner scrambling to fill $8,000 order

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Uber Eats glitch leaves Berwyn shop owner scrambling to fill $8,000 order
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Uber Eats investigated and told CBS 2 it wasn't a security breach.

Among the requests were four acrylic heart boxes with flowers and another 196 roses in a bunch of pink boxes."All within the same order and at the end, it said $8,000 and something," she said."And I'm like, 'That's not right.'"Quasthoff Flowers in River Grove and Crystal Flower Shop in Chicago also reported strangely high Uber Eats orders that same day.

"On October 21st there was a brief outage of payment processing for a number of Uber Eats accounts across Chicago, which was quickly exploited by enterprising consumers looking to score a deal. When this was discovered, we worked to cancel orders by bad actors and processed refunds for any perishable orders that had been prepared. We apologize for a confusing merchant experience, and are glad to have fixed the underlying issue.

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