The U.S. Department of Transportation is unveiling a new government dashboard highlighting airline commitments after its review found no airlines previously guaranteed fee-free family seating
Three U.S. airlines agreed to commit in writing to eliminating family seating fees if adjacent seats are available during booking, the U.S. Department of Transportation said on Monday., Alaska Airlines and Frontier Airlines will include the guarantee in customer service plans.
USDOT is unveiling a new government dashboard highlighting airline commitments after its four-month review found no airlines previously guaranteed fee-free family seating. Last week, President Joe Biden urged airlines to follow American Airlines in adopting the commitment as part of a broad effort to crack down on what the White House calls “junk fees.”Airlines for America, which represents large U.S. airlines, says its carriers do not charge for family seating but many do not include commitments in customer service plans. Carriers not honour written commitments can face USDOT enforcement actions.
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