Train fault causes 20-minute delay on Thomson-East Coast MRT line
In posts on its social media platforms at 8.17pm, SMRT said that due to a train fault, trains were moving slower from Woodlands North towards Lentor, advising commuters that there would be an additional travelling time of 10 minutes.
In response to a query from The Straits Times, the transport operator told ST to refer to its official and social media channels for information. At about 8.10pm, commuters were informed through an announcement that shuttle buses were available. Mr Toh went to the bus stop where the shuttle buses were supposed to pick up passengers, but none came until about 8.25pm, with the bus stop getting increasingly crowded.
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