Samantha Metcalfe's sister said her sibling was let down by mental health services and police.
A tragic woman who struggled with her mental health lay alone for hours before her body was found, her sister has claimed. Samantha Metcalfe, 51, was found dead in her home in September 2022, having twice called the crisis line in the days before her death.
The trust, which operates from Middlesbrough, insists it always carries out in-depth reviews of cases like this and said that families and carers play a role in the reviews. A support worker visited Sam's home at 11.15am but there was no answer. Concerns were raised but a welfare request was only made with Cleveland Police later that afternoon - but the force were unable to send officers to Sam's home.
Top UK & World stories today Following Sam's death, Christine complained to the trust through the Patient Advice and Liaison Service, as they had failed to inform family members the team had been unable to reach Sam. She also lodged a complaint with Cleveland Police about how long it took for a welfare check to be carried out.
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