An Air Canada traveller on his way home to Toronto says he was told the reason his return flight was cancelled was because the airline had no record he had boarded his departing flight.
Jake Muchnik flew to Florida with his friends for his golf trip but was met with a stroke of bad luck on his way home.
“They both check-in, tell me what seats they’re in, and I was unable to,” Muchnik told CTV News Toronto on Monday. “It said there was no record with my name and the booking confirmation. So obviously, [I was] panicking.” “I advised them that I have my boarding passes, and I had baggage tags because I shipped my golf clubs,” Muchnik said, and added that if he had not boarded the flight his bags should not have appeared at the same luggage carousel as his two friends.
“Fortunately, I was able to do that, but I mean, I could have been stuck there … if I was living paycheck to paycheck or whatever and couldn’t afford a ticket, I would have been stuck in Orlando, so it’s kind of baffling that they were unwilling to help in the moment,” Muchnik said. Air Canada’s customer relations team will connect with Muchnik, Fitzpatrick adds, refund his new ticket, and “offer a goodwill gesture.”
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Air Canada flight aborts Toronto landing and dodges catastrophe after gear failsMore than 1,300 flights arrive or depart from Toronto Pearson International Airport every day, and while most of them move passengers without incid...
Read more »
Transport Canada says Hyundai Auto Canada guilty of safety violationTransport Canada said Hyundai Auto Canada Corp pleaded guilty to six counts of criminal charges for violating the Motor Vehicle Safety Act.
Read more »
Major reforms to air passenger rights needed, says House committee reportA parliamentary committee has recommended sweeping changes to Canada\u0027s air passenger rights framework.
Read more »
Olivia Chow to make announcement in TorontoThe byelection to name John Tory\u0027s replacement is set for June 26.
Read more »
Olivia Chow to make announcement in TorontoThe byelection to name John Tory\u0027s replacement is set for June 26.
Read more »
Toronto's cherry blossoms are set to bloom early this year — here's whenToronto’s cherry blossom trees are predicted to blossom earlier than usual this year, according to the organization that monitors the High Park Sakuras.
Read more »