A man shared his negative dining experience at a Han Jia Bak Kut Teh outlet in Singapore, claiming poor service and unpalatable food. The restaurant responded by stating there is more to the story.
'Threatened staff, made derogatory remarks': Hougang restaurant responds to diner's 'super horrible' experience
He said: "We had been to this place before. Previously their food was nice and tasty and with good service. Today my experience at this place was super horrible." According to Sean, an employee ignored him when he raised the issue, while another responded, "Then what you want me to do?" "We are deeply disheartened by this behavior. We are currently consolidating all evidence, including CCTV footage, and will release it soon."
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