THOUSANDS of households will see their water bills reduced after 11 suppliers were found to be “falling short” of standards. Water regulator Ofwat has ordered the affected water compani…
The amount that customers will get will vary depending on how much each company has been told to reduce bills by, and the number of households each supplier serves.
Ofwat chief executive David Black said the 11 companies were "falling short" of the service they should be giving to customers.
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