Thousands on Universal Credit hit by 'phantom' payments problem - are you affected?
She said: "If the wrong amount has been reported to HMRC, you’ll need to ask your employer to correct it.""This means that DWP will look again at the amount of earnings that have been reported to them and should be able to correct it."The DWP has 14 days to look into your case and make a formal decision on your earnings for that period.
If you're unhappy with what the DWP decides you can seek a "mandatory reconsideration" again by writing on your journal.A Department for Work and Pensions spokesperson said : "In the vast majority of cases using Real Time Information supplied by employers is an efficient and accurate method of calculating Universal Credit payments.
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