‘They are unsung heroes’: 88% of lost odd items at SEA Airport reunited with owners

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‘They are unsung heroes’: 88% of lost odd items at SEA Airport reunited with owners
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A staff member said he was very confident most of the items turned into the airport's Lost and Found would be returned to their owners, because of the powerful new tech tools to track, file and store anything and everything lost in the airport.

VIDEO: A behind-the-scenes look at Seattle-Tacoma International Airport's lost and foundSEATAC, Wash. — When his luggage made it on the flight from Seattle to New Jersey but his jacket was left behind, traveler Anders Tron-Haukebo stood at SEA’s Lost and Found window full of hope, and so we moved in, to see what would happen.

When asked if he gets requests for hugs from relieved travelers, Patterson said, “I’ve been asked, ‘Can you come outside so I can hug you?’” “Laptops, cellphones, iPad tablets, to guitars, ukuleles,” he said. “To even stranger items making you ask: ‘Why travel with that?”’Coats in the winter take up the most space there. But there are carts loaded with what appears to be an entire family’s packed luggage, left behind.

In January, 88% of all lost items at SEA were reunited with the owners, according to Hallmark Aviation records. Type in a description of any item into their Lost and Found search engine, and images appear of anything which may be close. Staff members log every detail of a lost item like a phone, check the screen saver, and ask Siri, ’What’s my name?’ then they search for that person.

Every pair will be cleaned, examined by volunteer opticians and optometrists, separated by lens power, and then prescribed to people in need across South America.

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