Who is still going to complain about their SQ flight the next time?
gets with cost-cutting measures and terribly plated meals, at least their First Class offerings still get praised globally.In a video online that has since gone viral, a passenger slammed the airline, calling his experience “the worst first-class cabin” and a “nightmare”.Anip Patel, the CEO of CaPatel Investments, allegedly forked out “US$6.3K or 250K miles" for his one-way flight from Chicago to Delhi.
“I have heard negative things about Air India in the past, but I was hoping the recent changes under new management would improve the experience – unfortunately, that wasn’t the case,” said Anip. Air India was bought over by the Tata Group in October 2021 after decades of state ownership. It is now led by CEO Campbell Wilson, who was recruited from Singapore’s low-cost-carrier Scoot in 2022.
One was even seen poking fun at Anip saying, “Don’t complain when you could have chosen to fly with an airline with better reputation.”
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