Driver's license offices in Aurora, Deerfield, Des Plaines, Elgin, Lake Zurich, Lombard, Naperville, Schaumburg, St. Charles to require appointments
Starting Sept. 1, 44 driver services facilities in medium- to large-sized cities around the state will require appointments for driver services -- things like renewing a license, updating a license to meet Real ID requirements or taking a driving test. Vehicle services, like title registration, still will be offered on a walk-in basis.
"Our goal is to change the stereotype of dealing with government offices," Secretary of State Alexi Giannoulias said on Thursday, noting that he hopes customers have a"positive experience." "This is sort of the first major step in implementing the rest of our modernization goals," Giannoulias said.
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