The next big plan to cut down queues and wait times at Home Affairs

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The next big plan to cut down queues and wait times at Home Affairs
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Home Affairs minister Aaron Motsoaledi says that his department will embark on a massive hiring drive to speed up the digitisation of documents at offices across the country.

The department aims to hire 10,000 unemployed young graduates over a three-year contract period, who will be trained and paid a stipend of between R5,000 and R14,250 – depending on seniority – to oversee the project.“The Department will partner with relevant stakeholders to facilitate training of these recruits.

Parallel to the process of youth acquisition, the department is also preparing the workstations and sourcing tools required to ensure that they are able to start digitising records in December 2022, the minister said. “Quite often, South Africans complain bitterly about the delays they experience when they apply for Unabridged Birth Certificates, Unabridged Marriage Certificates, Amendments and Rectification of their biographic details,” he said.

Once the records are digitised, Home Affairs officials will have access to records at the click of a button and would be able to finalise the applications instantly.

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