Covid changed our shopping habits but will it shift how we make one of our biggest purchases?
"This will become the norm - simply because it is so much easier, and quicker, than visiting a showroom or seller. You can buy a car from the comfort of your own home, at any time of the day, and tailor the delivery to suit you."
Those days may be numbered. Many prospective buyers now conduct their research entirely online and decide what they want before even heading to a forecourt. They have been helped by a surge in demand and prices for used cars - driven primarily by a shortage of materials like microchips that has curbed production of new vehicles.
The entrepreneur, whose glittering track-record includes creating online film distributer LoveFilm and property website Zoopla, says his inspiration for Cazoo came from a booming business in the US car market, called Carvana. Could shopping online for a car become as routine as ordering the supermarket shop or purchasing from Amazon?
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