The impacts and implications of virtual consultations in cancer genetics amid the COVID-19 pandemic Nature cardiffuni virtualconsultations COVID19 SARSCoV2 pandemic virtual publichealth
By Vijay Kumar MalesuAug 4 2023Reviewed by Lily Ramsey, LLM In a recent review published in BJC reports, a group of authors assessed the opportunities and challenges brought on by the swift transition to virtual consultations in the United Kingdom cancer genetics services during the coronavirus disease 2019 pandemic, promoting an integrated approach to optimize patient outcomes.
Despite initial concerns, high patient satisfaction was observed. Pre-COVID, the NHS aimed for universal VC access by 2024. However, the pandemic-induced lockdown led to a rapid uptake of virtual platforms across NHS, funded by a £20,000 grant, fulfilling the aim earlier than planned. These savings were mainly due to reduced travel time. Additionally, the flexibility of virtual services could result in efficiencies in other areas, such as managing urgent work or accommodating self-isolating clinicians.
Family approach VCs can enable a family-centric approach to genetic testing by allowing relatives to participate in sessions from disparate locations. Digital literacy relies on internet access, skills, confidence, and motivation. About one in four patients have reported technical issues during VC. Clinical examination VC limits the clinician's ability to conduct physical examinations, sometimes required in cancer genetics services for detecting physical manifestations of predisposition syndromes. While self-measurements or emailed photographs can provide some information, an in-person assessment may be necessary for certain cases.
Clinicians need to remain aware of these surroundings and ensure that information isn't accidentally shared with third parties present in the room.
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