The Fixers Who Do the Impossible for the Filthy Rich

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The Fixers Who Do the Impossible for the Filthy Rich
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When a billionaire wants a sold-out Mercedes or a hot sax player, this is who they call.

of its co-founder, Ben Elliot, who is the nephew of the Duchess of Cornwall. A spokesperson for the company said they were “trading profitably and are in the best financial position we have been for some time.”)

Her high-flying clientele pay at least $25,000 a month for her company’s services, and they don’t expect to be told no. One client, she said, was staying on his yacht off the Amalfi coast when he asked her to send him a “hot female saxophone player.” St. Clair’s team scoured social media for the right person, then sent over a video of the top candidate. The video happened to include a woman pole dancing in the background; the client told her to send both.

Many lifestyle managers come from the event planning, fashion, or hospitality worlds, where they’ve already built up a web of high-end connections to facilitate their clients' needs. De Rossi worked for years at the iconic British department store Harrods, forging links he still uses to score elusive jewelry and handbags for his private clients.

The same goes for hiring a private plane. Skilled lifestyle managers know the pilots who won’t pitch a fit when the client is inevitably three hours late, and have a contact at the airport to open the hangar if they arrive after hours. McGovern was once called in to pre-screen rental jets for a client who was dissatisfied with the ones he had been chartering. She took videos and detailed notes on each one and sent them back to the client.

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