Do you actually *need* to talk to the manager, or do you just want to? Read more:
Bob and Carol are enjoying dinner out at a favorite restaurant. When their server surreptitiously refills Carol's water glass and walks away from the table, Bob notices something out of the corner of his eye.
"Our waitress isn't smiling," he says to Carol. "I mean, she smiled when she took our order, but just now she wasn't." Carol swallows a bite of her medium-to-medium-rare-but-not-too-red strip steak and replies, "Maybe we should tell a manager about this."Stop right there and take a moment to ponder this. If you even remotely consider it to be a perfectly reasonable scenario, there has never been a piece of written word more important than the one you're reading. When you go to a restaurant, an occasion may arise when you want to speak to a manager.
Every aforementioned situation is under the assumption that you want to see a manager so that you can complain about something. But, you know what? Managers also like to hear about great dining experiences. For every dissatisfied restaurant customer there are dozens and dozens of satisfied ones, yet hardly anyone bothers to call a manager over for a positive reason.
Dining out is expensive and of course you want the best possible experience. Just know that asking for a manager isn't a deus ex machina that will swoop in and solve all of your restaurant dilemmas. Restaurant managers are just like everyone else: humans who
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