The Christie downgraded by watchdog as culture criticised with 'staff not always listened to'
The Christie has been downgraded by the health watchdog after concerns were raised about its working culture.
The Christie is the largest single site cancer centre in Europe and treats more than 60,000 patients a year. It was rated 'outstanding' at its last two inspections - in 2016 and 2018. A report from the visit said: "Very senior executives were heavily invested in the promotion and protection of the trust’s reputation. This impacted negatively on some staff; staff did not always feel supported and valued.
'Equality, diversity and inclusion had not been effectively prioritised within the trust' in recent years, the CQC said. The CQC's northern operations director Ann Ford said: "Although the trust had made some changes to improve the culture, more work needs to be done to address the issues we identified."
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