Telkom has argued that data rollover and time-based bundles are key to its ability to compete.
to refrain from “overreach” that might remove some of the levers it uses to compete against its larger competitors in the data and voice markets.
Dawson said it is difficult for a business to find ways to differentiate itself when the product being sold – data – is the same. Telkom has found ways to innovate in this market by offering time-based bundles that “align with customer demand”, which has enhanced competition among operators, he said.
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