Thought Leader | One example of government departments' inadequate 4IR readiness is the public service and administration department. Despite the existence of digital platforms, job seekers must still physically submit their CVs to the department.
n President Cyril Ramaphosa’s vision for our nation, a digital future awaits — a future where digital citizenship thrives, our workforce is empowered through skill development, and our youth flourishes amidst the transformative rewards of an ever-evolving world.
This antiquated practice not only causes inconvenience and delays, but it also fails to harness the potential of digital systems to streamline and expedite the recruitment process. The persistence of these manual systems raises concerns about the department’s adaptability and effective use of technology.
. Although the South African government introduced online portals for job applications, frequent technical issues undermine their effectiveness. Job seekers often encounter errors, slow response times and system crashes, hampering their ability to submit applications promptly. Resistance to change within government departments poses a significant obstacle to achieving readiness for the 4IR. Individuals within these departments, leveraging their extensive tenure in public service, often use their experience as justification for their reluctance toand processes. While experience holds value, it should not impede progress or hinder the adoption of innovative solutions.
Outdated technology and infrastructure within government departments also present a critical impediment to 4IR readiness. Insufficient investment in modern hardware, software, and digital infrastructure not only hampers efficiency but also poses security risks. Outdated cybersecurity measures and inadequate software updates make government systems vulnerable to cyberattacks and data breaches, compromising sensitive information and eroding public trust.
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