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Understand the nature and business impact of requests, perform the required analysis. Provide 2nd Line support for technical and functional solutions.
-Ensure the consistency and stability of the environment and produce SOP for the day-to-day operation -Stay current on industry practices and trends and contribute to continuous improvement using technology and improvement of processesUnderstand the nature and business impact of requests, perform the required analysis. Provide 2nd Line support for technical and functional solutions.
-Ensure the consistency and stability of the environment and produce SOP for the day-to-day operation
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