Technical Support Specialist (Senior) (US Hours - West Coast) at Parvana Recruitment - Western Cape Cape Town

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Technical Support Specialist at Parvana Recruitment – Western Cape Cape TownOur client is a global leader in digital marketing and client reporting solutions. With operations spanning four continents, they are rapidly expanding their team worldwide. Serving top-tier clients in the fintech sector, they seek individuals passionate about technical R&D and solution design.Become a platform expert and leverage cutting-edge tools like Studio Apps, JSON, and SQL.

Maintain streamlined and efficient ticket workflows through the use of tools like Fresh Desk, Jira, and Teams.Ensure timely and accurate delivery of client reports and production runs.Create strong client relationships by providing proactive communication and personalised support.5+ years experience in a similar position.Proficiency in XML / JSON, Microsoft Office, Jira, and Confluence.A meticulous attention to detail, adaptability, and experience in data structures and analysis.

Knowledge of asset management, cloud services, and design tools like Adobe InDesign is a valuable asset. The ability to confidently manage scope, challenge requirements, and deliver tailored technical solutions.Working hours: start at 4pm SA time and finish at 12m SA time.For a more comprehensive list of opportunities that we have on offer, do visit our website –

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